Most agencies are working across a patchwork of systems
Most public agencies aren't starting with a blank slate. They're managing decades of legacy processes and disconnected systems. Over time, complexity compounds, making it difficult to know where to start.
- Paper records and processes Paper still carries real work in most agencies: signatures, approvals, and files that exist in exactly one drawer. Every request means someone walks to a cabinet, and nothing in that file can be searched, shared, or tracked. Digitizing the paper is usually the first practical step forward.
- Legacy records software Older records systems were built for a different era of technology, and they often depend on servers, licenses, and skills that get harder to maintain every year. They also tend to hold records in formats that do not move easily into modern platforms. Replacing one is less a software decision than a question of how to get the records out safely.
- Disconnected workflows A single process often crosses several systems that were never designed to talk to each other. Staff rekey the same information more than once, chase approvals by email, and reconstruct status by hand. The work still gets done, but nobody can see where any of it stands.
- Departmental data silos Departments adopt the tools that solve their own problem, and over time that leaves records spread across separate systems under separate rules. The same record can end up in more than one place with different retention outcomes. No one has a single view of what the agency actually holds.
- Overlapping software and subscriptions Agencies frequently pay for records, forms, storage, and workflow capabilities in more than one place, including capabilities already included in the cloud platform they license. Renewals arrive on different cycles from different vendors, so the overlap is genuinely hard to see. The cost is real, but it rarely shows up in one place where anyone can total it.
The answer isn't buying more software.
It's finding a practical path forward, from where you are today to where technology is going.
Modern cloud platforms have changed what's possible. Capabilities that once required separate software can now be built on the technology agencies already use. SyTech helps put those capabilities to work, connecting records, data, and processes while reducing dependence on disconnected systems. We leverage your modern cloud platforms to move your records and data forward, one practical step at a time.
Trusted by California public agencies
Everything we do connects what you already own
Grouped the way we work: Organize, Unify, Scale.
We scan and index your paper records into searchable digital files, ready for your systems.
Learn more →We move your records out of old or scattered systems into one clean, organized home.
Learn more →We set up retention rules and structure so your records stay organized and audit-ready.
Learn more →Replace paper forms with e-forms including design, storage, and support.
Learn more →We build records and content management on SharePoint, inside the Microsoft 365 you already own.
Learn more →A simple, affordable records management solution. No expensive software or proprietary hardware required.
Learn more →Problems Agencies Brought Us
Our onboarding paperwork is slow and error prone. Can new hires do all of it electronically?
Yes, signatures included. An HR team told us their onboarding process was outdated, error prone, and confusing for their staff and their new hires alike, and that gathering every signature and every piece of information was the hardest part of the job. We rebuilt the process inside the Microsoft apps their district already owned — no new platform to fund. The district says it now secures legally binding electronic signatures and the rest of the information it needs quicker than ever. Watch them describe the old process and what replaced it.
We are in budget cuts. How do we modernize without paying for another platform?
You start with what you already pay for. A county told us that buying new software on top of its existing licenses was impossible to justify, even though its current system was built for outdated, infrequent tasks and could not keep up with document-heavy work and purchase orders. We digitized their documents and built low-code solutions inside the Microsoft products they already owned, so they could add capabilities at a consistent pace instead of all at once. Watch the county explain how they did more with less of their budget.
We still run payroll off paper time cards. What replaces them?
Digital time cards, built inside the Microsoft apps your district already has. One district told us it had relied on paper for decades, that cards went missing in the shuffle, and that the cards it had to keep for payroll had gone from hundreds to thousands. We built digital time cards for them and converted their existing paper time cards and paper records into digital files. Watch the district describe what that did to the administrative burden.
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Every engagement begins with a conversation. We learn where you are, what is working and what is not, then map a clear path forward.
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